Privacy Policy

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Privacy Policy

Last updated: September 29, 2026

This Privacy Policy explains how Dr. Cyril Hanna and his medical practice ("Dr. Cyril Hanna", "we", "us", or "our") collect, use, store and protect personal information provided by visitors to drcyrilhanna.com (the "Website").

We respect the privacy of our patients and Website visitors and are committed to protecting personal information in accordance with applicable privacy and data-protection laws.

By using this Website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

The Website is operated by:

Dr. Cyril Hanna
Plastic and Reconstructive Surgeon
Lebanon

Website: drcyrilhanna.com
Email: drcyrilhanna@gmail.com
Telephone: 96170698668

For privacy-related questions or requests concerning your personal information, you may contact us using the contact details above.

2. Information We May Collect

Depending on how you use the Website, we may collect information that you voluntarily provide to us.

This may include:

Contact and identification information

• First      and last name
• Telephone      number
• Email      address
• Other      contact details you provide
• Information      contained in messages or enquiries you submit through the Website

Appointment information

If you use the Website to request or arrange an appointment, we may collect information such as:

• Your      name
• Contact      information
• Preferred      appointment date or time
• Type      of consultation or procedure requested
• Other      information necessary to respond to your appointment request

Information you voluntarily include in messages

If you contact us through a Website form, email or other communication channel, you may provide additional information concerning your request.

Please do not submit confidential medical information, medical records, photographs or other sensitive health information through a general Website contact form unless specifically requested by us through an appropriate and secure method.

Technical information

When you visit the Website, certain technical information may be collected automatically, depending on the Website's configuration and the services enabled on it.

This may include:

• IP      address
• Browser      type
• Device      type
• Operating      system
• Pages      visited
• Approximate      time and date of visits
• Referring      website
• General      Website usage information

This information may be collected through Website hosting, security, analytics or similar technologies.

3. Health Information

As a medical practice, we may process health-related information when it is necessary for providing medical services.

Health information may include information concerning:

• Medical      history
• Previous      procedures
• Current      or previous medical conditions
• Medications
• Allergies
• Photographs
• Surgical      information
• Information      relating to a consultation or treatment

We will only process health information when it is necessary for providing medical care, responding to a specific request, fulfilling a legal or professional obligation, or where an appropriate legal basis or consent exists.

The Website itself is primarily intended to provide information about our practice and facilitate communication and appointment requests.

Please do not send detailed medical information, medical records or clinical photographs through an ordinary Website contact form unless we have specifically instructed you to do so.

4. How We Use Your Information

We may use personal information for the following purposes:

• To      respond to enquiries
• To      communicate with you regarding your request
• To      arrange or manage appointments
• To      provide information concerning our medical services
• To      communicate with you regarding consultations or treatments
• To      respond to questions or requests
• To      maintain appropriate administrative and medical records
• To      improve the Website and our services
• To      maintain the security and functionality of the Website
• To      comply with legal, regulatory and professional obligations
• To      protect our rights, patients, staff and property
• To      prevent fraud, abuse or unauthorized access

We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

5. Legal Basis for Processing

Depending on the circumstances and applicable law, we may process personal information on one or more of the following bases:

• Your      consent;
• The      need to take steps at your request before providing medical services;
• The      performance of a service or professional relationship;
• Compliance      with legal or regulatory obligations;
• Protection      of important interests;
• Legitimate      interests, where applicable and where these interests do not override your      applicable privacy rights.

Where consent is required by applicable law, we will seek consent before processing the relevant information.

You may withdraw consent where applicable. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6. Medical Confidentiality

Information obtained in the context of a medical consultation or treatment is subject to applicable professional confidentiality and medical confidentiality obligations.

Medical information will not be publicly disclosed through the Website.

We will not publish patient photographs, testimonials, before-and-after images or other identifiable patient information without obtaining the appropriate authorization or consent, where required.

7. How We Share Personal Information

We do not sell, rent or trade your personal information.

We may disclose personal information when reasonably necessary to:

• Provide      requested medical or administrative services;
• Respond      to your appointment request;
• Use      Website hosting, security, communication, appointment-booking or other      service providers;
• Maintain      and secure our Website and information systems;
• Comply      with legal, regulatory or professional obligations;
• Respond      to lawful requests from competent authorities;
• Protect      the rights, safety and security of our practice, patients or others.

Where third-party service providers process personal information on our behalf, we seek to use appropriate providers and appropriate safeguards, taking into account the nature of the information involved.

8. Website Hosting and GoDaddy

The Website is hosted or operated using services provided by GoDaddy and/or its related Website Services.

GoDaddy may process certain technical and other information as necessary to provide its services, subject to its own privacy policies and contractual obligations.

GoDaddy's Website Services agreement also requires Website owners to maintain an appropriate privacy policy and disclose the use of cookies and analytics where applicable.

For information about GoDaddy's own privacy practices, visitors should consult GoDaddy's applicable privacy notices.

9. Cookies and Similar Technologies

The Website may use cookies and similar technologies.

Cookies are small files or pieces of information stored on your device when you visit a website. They may be used for purposes such as:

• Ensuring      that the Website functions properly;
• Remembering      preferences;
• Maintaining      Website security;
• Understanding      Website usage;
• Measuring      Website performance;
• Providing      analytics.

The Website may also use third-party analytics or tracking technologies, such as Google Analytics or similar services, if these tools are enabled.

Where required by applicable law, we will provide appropriate notice and obtain consent before using non-essential cookies or tracking technologies.

GoDaddy provides a cookie/tracking consent feature that can be enabled from the Website editor. If Google Analytics, Meta Pixel or similar tracking tools are added, GoDaddy specifically recommends enabling the cookie notification/tracking controls.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

10. Analytics

If analytics services are enabled, we may use them to understand how visitors use the Website, including information such as:

• Number      of visitors;
• Pages      viewed;
• Approximate      geographic location;
• Device      and browser information;
• General      Website traffic patterns.

Analytics information is used primarily to understand Website performance and improve the Website and its content.

If a third-party analytics service is enabled, that service may process information according to its own privacy policy.

11. Third-Party Websites and Links

The Website may contain links to third-party websites or services, including social media platforms, appointment services or other external websites.

Examples may include links to social media profiles or external appointment platforms.

Once you leave our Website, your interaction with another website is governed by that website's own privacy policy and terms.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. Social Media

Our Website may contain links to social media accounts or platforms.

If you choose to interact with those platforms, your information may be processed by the relevant social media provider according to its own terms and privacy policy.

We do not control how third-party social media platforms collect or process information.

13. Data Security

We take reasonable administrative, technical and organizational measures designed to protect personal information against:

• Unauthorized      access;
• Unauthorized      disclosure;
• Loss;
• Misuse;
• Alteration;
• Destruction.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect personal information, we cannot guarantee absolute security of information transmitted through the Internet.

14. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding      to enquiries;
• Managing      appointments;
• Providing      medical services;
• Maintaining      medical and professional records;
• Complying      with legal and regulatory requirements;
• Resolving      disputes;
• Protecting      our legal rights.

The applicable retention period may vary depending on the nature of the information and the applicable legal or professional requirements.

15. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, which may include:

• The      right to know whether we process your personal information;
• The      right to request access to personal information we hold about you;
• The      right to request correction of inaccurate or incomplete information;
• The      right to request deletion of personal information where applicable;
• The      right to withdraw consent where processing is based on consent;
• The      right to object to certain processing;
• The      right to request restriction of certain processing;
• The      right to request information regarding how your personal information is      processed.

These rights may be subject to legal, medical, regulatory or other applicable limitations.

To exercise a privacy right, please contact us using the contact information provided below.

We may need to verify your identity before responding to certain requests.

16. International Data Transfers

Some of the service providers used to operate the Website may process information in countries outside Lebanon.

Where personal information is transferred internationally, we seek to use appropriate safeguards and take reasonable steps to ensure that personal information is handled in accordance with applicable privacy requirements.

17. Children's Privacy

This Website is intended for a general audience and is not specifically directed at children.

We do not knowingly collect personal information from children through the Website for purposes unrelated to providing appropriate services.

If you believe that a child has provided personal information through the Website without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our      services;
• The      Website;
• Technology;
• Applicable      laws or regulations;
• Our      privacy practices.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

We encourage visitors to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact:

Dr. Cyril Hanna
Plastic and Reconstructive Surgeon
Lebanon

Email: drcyrilhanna@gmail.com
Telephone: 96170698668

Website: drcyrilhanna.com

We will review privacy-related requests and respond in accordance with applicable law.

20. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws and regulations governing the processing and protection of personal information.

Where applicable, this includes relevant Lebanese data-protection legislation, including Law No. 81 of October 10, 2018 concerning electronic transactions and personal data.

Nothing in this Privacy Policy is intended to limit any mandatory rights or protections provided to individuals under applicable law.

Last updated: September 29, 2026